Workshop Services
At our workshop based in Shamley Green, just outside Guildford, we take in horse boxes of all sizes, ages and types for work including:
- Horse box annual testing and servicing
- Mobile repairs service
- Horse box refurbishment work
- Diagnosing and fixing mechanical or electrical faults
- Accident repairs, breakdowns and insurance work
- Full horse box resprays
We want our customers to be happy with the work to be carried out on their vehicles, whether the work is planned, requested or identified as necessary. We are happy to work on all types of vehicle, new or old, tilt or non-tilt cab.
- We give you an estimate of costs and request your authorisation prior to completing any work. This means you are always in control of your expenditure.
- We keep you updated on progress, any unforeseen costs that arise or any delays that may occur. Therefore you have no unexpected large bills or can arrange alternative transport for planned events if needed.
- We advise you on the best way to resolve a problem. This is helped by us having seen and resolved various issues in our 25 years of business.
- We work hard to return your horse box in good time. Most jobs are completed between weekends so you don’t miss out on any pre-planned events.
- We work within your budget where possible to provide materials and updates that work for your vehicle and your budget.
- We can manufacture certain parts for older trucks that are no longer made.
- We stock a wide range of materials at our yard to speed up repairs and updates.
- We will discuss your requirements and prioritise the most important jobs; particularly those that will affect the safety of you or your horses.
- We can view your horse box and discuss your requirements or repairs free of charge.
- We offer a collection and delivery service if you are unable to deliver your vehicle to us. We also offer a weekend dropoff service with a safe place for keys.
Please call or email us to discuss your needs. For larger repairs we will give you a guide figure over the phone. Once we have inspected the extent of repairs to be done we will give you an exact quotation for the work.
Annual Horse Box Testing and Servicing
Testing your horse box is necessary, but often a challenge as they aren’t always used regularly. We can check over your vehicle prior to test and take it through the test for you to give it the best chance of passing. We recommend a full service every two years at the same time as the test. On the non-service year, we recommend that we check and top up fluids, check your wheel nuts and tyre pressures so the truck is safe for the year ahead. As we pre-book annual tests with the test station, we can offer our customers a variety of slots. Booking these tests in advance allows you to choose a timeslot that will not interfere with your events diary.
Mobile Repairs Service
If you are unable to transport your horse box to us, we can come out to your premises and carry out servicing and repairs on it. This is a timesaving service which will also save you a lot of inconvenience as most servicing and repairs can often be completed at your property. This service is only be available within a limited radius of our workshop base and is subject to a call out charge.
Horse Box Refurbishment Work
This includes replacing horse box floors and ramps, adding in those tack lockers you’ve always wanted, updating tired living spaces and enhancing your horse area to make it safe and comfortable. Choose from our range of extras, many of which can be added on to older horse boxes. With a team of master coachbuilders, carpenters, mechanics, upholsterers and auto-electricians, we can update, refurbish or create from scratch the additions to your horse box that you require, whether this be for safety, comfort or simply to improve your experience when travelling or staying away at events.
Diagnosing and Fixing Mechanical or Electrical Faults
We have the most up to date computer diagnostics and a team of skilled technicians to carry out mechanical repairs from fitting a light bulb to changing a gearbox and everything in between. Our experience also means we have dealt with most problems, so we are easily able to identify even the trickiest of issues and resolve them quickly.
Horse Box Accident Repairs, Breakdowns and Insurance Work
In the unfortunate event that you break down or are involved in an accident, your safety and the safety of your horses is a priority. We work closely with a number of recovery services who can deliver your vehicle directly to our yard, offload it and store it safely. Following an assessment of your horse box, we will work with you to identify the immediate repairs required to get it back on the road safely and quickly. We also specialise in insurance work and will work on your behalf to make this run as smoothly as possible, keeping in touch with your insurance company and working with their engineers to reach an agreement on the work to be completed.
Full Horse Box Resprays
If your horse box is looking tired on the outside it might be that a full respray will make you feel like you have a new box, especially if there is nothing wrong with the rest of the vehicle. Supply us with some good photos from all sides and especially any area of rust or damage and we can then give you a quote for a respray. Our paint shop has a 40ft full size oven to bake the paint and great care is taken with the preparation to ensure the best finish possible so we would expect the finished job to last for many years.